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Quality Controller

Candidate: 141659
Available: Available
Location: Ekurhuleni (East Rand)
Gender: Male
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Quality Controller
R0- R0

I.T Diploma:Software development & Project Management
ISO 9001:2008 (Implementation & Maintenance):Implementing a Quality Management System – ISO 9001:2008 (QMS)
Health Safety Environment Representative certificate:Techniques for hazard identification and risk assessment in the workplace • Identify and understand SHE management-system procedures. • Develop SHE management-system procedures • Identify SHE management-system monitoring and measurement requirements • Develop SHE objectives and targets
Certificate in First Aid level 1:Principals of emergency care, safety and emergency scene management, Artificial Respirations, One Man CPR, Airway Obstruction, Wounds & Bleeding, Shock, unconsciousness & fainting, Fractures & splinting, Burns.
ISO 9001:2015 Certificate in Internal Auditing:Introduction, quality management systems
Grade 12:Setswana, English, Afrikaans, Mathematics,Physical Science, Biology, Geography.
ISO 14001,MS Word,Windows 2000,ISO,Windows 7,ISO 9001,ISO 18001,MS Excel,MS Explorer,MS Outlook,MS PowerPoint,Unix,Windows XP,E-Mail,Internet,MS Projects,Lotus Notes,Lotus Organiser,Windows (basic),ISO 9000
Manufacturing:Quality Control Inspector From 2017-03 To 2017-05

Inspecting final products making sure that are of a good quality, prior delivery to the customer.
Inspecting all production stock delivered from external suppliers, before booked into stock.
Making use of relevant system documentation (i.e checklists, Inspection Sheets), to verify product conformance.
Reporting all quality statistics to management as and when required.
Working closely production team during (WIP)work in-progress, to make sure that all dimesions are correct as per customer supplied technical drawing and specifications.
Check all the dimensions and measurements are correct and the tolerance are accepted
Make sure that the quality of the final product is satisfactory.
Make sure that all measuring equipment is calibrated as per documented procedre.
Write and implement Quality Control documents i.e check lists, procedures and load them on the QMS.
Assist and conduct internal audits for ISO 9001:2015.
Assist employees when they've injured themselves (First Aider).
A point of contact with customers with regards to non - conformances and any other quality issues.
Make sure that all customer complaints with regards to the product quality are deal with timeously.
Encouraging fellow employees on the importance of adhering to safety procedures and quality processes.
Chairing daily toolbox talks and reporting all the concerns during management review meeting.

Engineering:HSE Controller From 2015-09 To 2016-08

A custodian of QMS for Rapid Group i.e maintenance and coordination
Liaising with external auditors for re-certification & surveillance 
Audits.(TUV Rheinland)
Conduct Internal Audits to ensure compliance to ISO 9001:2008
Document control, making sure that relevant documents are available
when needed.
Reviewing all SOP’s at the manufacturing plant with process owners.
Managing document approval process and assist personnel if needed.
Compiling audit report and sending it to relevant personnel.
Making sure that all findings as a result of audit findings are
closed timeosly.
 Ensuring that training is provided to employees and update records
Ensure Emergency Escape routes are in order and doors, stairways  
of workplace remain operational and free of obstruction.
Making sure that hygiene standard are maintained in accordance to OSH Act.
Conduct risk assessments as when required.
Ensuring that fire equipments are serviced on planned intervals.
Emergency Preparedness (i.e. Fire Drill testing)
Advising all employee on the health, safety and environmental and  
Quality management system.(SHEQ Awareness).
Organizing medical surveillance for all employees exposed to hazards, and other training as required by the act.
Chairing SHE committee meetings and communicate output to managers. 
Legislative Appointments are in place and recorded.
Make sure that all incidents registers are updated and reported.

Electrical Manufacturing:Quality Controller From 2010-4 To 2015-08

Quality and Customer Satisfaction
Quality Assurance Coordinator
January 2013 – June 2015
To plan and partake on annual Internal & External (SABS) audit program for:
ISO 9001:2008 (QMS) ISO 18001:2007 &, ISO 14001:2004(SHE)
Conduct internal auditing with process owners on management systems and Contractual requirements on scope of work and maintain registers
Prepare and issue audit reports noting non-conformances and verify effective corrective actions
Deliver audit assessment findings to the Process Owners and evaluate the need for any corrective and preventative actions
Follow up audit findings, including corrective and preventative actions
Asses / evaluate contractors and suppliers to establish capacity
Evaluate SHEQ and update manuals
Conduct gap analysis on contracts
Provide guidance and advice to process owners on management system compliance
Assist in writing management system procedures and project identification procedures
Promote the use of Management Systems to ensure customer satisfaction and deliverance of the highest quality service possible to customers.
Calling unhappy (Detractors) after customer satisfaction survey
Monitor the health, safety and environmental and quality management system
Compile and review Inspection and Test Plans
Review and approve supplier Quality Control Plans
Assist in the inspection and corrective action processes and the implementation of quality processes required to support the QMS.
Carry out continuous improvement exercises
Maintain documents and records or monitoring and reporting in accordance with all the requirements of the management systems
Ensure secure storage and retention of files and implement systems to manage documents
Provide quality data required to support audit reviews
Comply with all the company's internal controls, policies, procedures and standards
Attend all necessary meetings and keep detailed accurate records
Perform any other functions within the area of responsibility as may be directed by Customer Satisfaction & Quality Manager
Conduct SHE weekly walkabouts to monitor compliance of SHE.
Carry-out QMS awareness across branches, with relevant people.
On-going QMS documentation amendment & re-validation as required.

Quality and Customer Satisfaction
Customer Complains & Returns Administrator
June 2012 – January 2013
Administrator the product return and customer complaint processes- Ensuring customer satisfaction through efficient and timeouts resolution of customer complaints
Administer the product return work flow using the Syspro ERP and Bridge Front Office Web System
Administer the complaints work flow & resolve timemously
Provide updated and reliable information to customers
Ensure that deadline is met around the process to maintain customer satisfaction
Assist with customer satisfaction related surveys
Ensuring that all standard operating procedures are adhered to
ensure professional standards are maintained in all businesssituations
Liaise with product return Technicians regarding all warranty return items
Make sure that correct problem code is used against warranty & commercial returns
Arranging collection of all warranty & duplicated orders from various customer sites
Create cross-shipment RMA’s for as requested by customer & services technicians for site interventions

Project Coordinator
April 2010 – June 2012
General Administration
Creation and maintenance of project files and filing system
Assist PM with quality documentation and project requirements
Archiving all project documentation for auditing purposes
Assist Project Manager with the handover process
Customer Satisfaction
Assist Project Manager in maintaining customer feedback though consistent interaction. i.e Communication, Satisfaction Surveys
Project Reporting
Preparation of the Project Review forms for the monthly and quarterly reviews.
Advising Project Manager with changes to the estimated project costs
Preparation and submission of project cost to the Group Quality
On time delivery of reports to the Group Quality
Weekly upload of project progress dashboard onto the database
Organizing site intervention with customers
Sending out contractors to various customer sites
Making sure that sub-contractors abide to safety rules while on-site
Booking flights for contractors when needed
Attend & resolve any queries by contractors or customers
Liaise with Project Manager Timesouly regarding the project
And overall project planning
Raising of purchasing requisitions for contractors
Follow-up on purchase requisitions, so that it get authorized by management, and contractors get orders
Receiving & reviewing contractor’s quotations before handing them over for approval

I C T Leaders:LAN Support Technician From 2009-08 To 2010-03

Customer focused
Team player

Project Completed

Ekurhuleni (East Rand)
Kempton Park
Ekurhuleni (East Rand),Johannesburg (Incl. Northern Suburbs),Tshwane (Pretoria)
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