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Contact Details
2 Arbroath Road, HQ Bedfordview, 2008, South Africa.
Tel: (011) 970 3166

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Candidate: 35513
Available: Available
Location: Ekurhuleni (East Rand)
Gender: Female
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R550000- R650000
1 Calendar Month
Age Not available
Foundation Skills for Management

Internal Sales:Damelin - EDA - Communication Skills - 1998
Grade 12:English
business Economics
Windows 2000,MS Access,MS Word,APOLLO,MS Excel,MS Explorer,MS Outlook,MS PowerPoint,Windows XP,BAAN,E-Mail,Internet,MS Projects,Windows (basic),Visual Basic,MS Publisher
Consumer Products - FMCG:Assistant Channel Manager From February 2004 To July 2007
Assistant Channel Manager
October 2005 to July 2007

Provide the Business with Market Intelligence
Support the evolution and implementation of the Channel Strategy in line with Marketing strategies.
Up to date GAP analysis of Actual performance vs. Agreed / Budgeted performance
Track our actual RSPs on Core SKUs vs. Targeted RSPs vs. Key Competitors
Facilitate price implementation into systems e.g. TCC
Track the Profitability of our Customers and Channels. Measure the Profitability of our business for the Customer and Channel
Develop POP plans along with Channel Manager. Liaise with Marketing to develop POS material. Ensure a continuous supply of POS material.
Track actual performance against agreed targets W.R.T. Range, Share of Shelf and Location on shelf.
Measurement can be done by Region, by Customer, by Channel
Track actual performance against targeted timings for
Listings acquired, by Customer
On Shelf Distribution
Listings fees agreed
Well managed Expenses vs. Budget
Clear feedback on Sales Volume and Value Performance vs. Targets set.
Updated Info Files / Templates on Shopper Behaviour, Channel developments and Customer strategies.
Cycle Planning Meetings Presentations

Sales Administrator / Space Planner
February 2004 to October 2005

Compiling sales figures
Compiling business reviews
Analyzing sales figures
Extracting sales reports from BAAN/Cognos (PowerPlay)
Analyze client needs. To enhance the services provided by the company.
Price Volume Charts
Provide ongoing training on our pricing/sales information systems.
Extracting sales reports i.e. ranking reports, Sales vs. Returns, Sales by Store etc
Specializing in Shoprite Sales data.
Web reports via Shoprites inhouse system
Plaogrames and ranging (Checkers Hyper)

Consumer Products - FMCG:Business Development Analyst From August 2007 To Current
Business Development Analyst East and West Africa
Internal & External
Access and analyze data that will enable alignment of our category and brand strategies and the shopper strategies to increase demand and customer support for our profitable growth .
Play a role in basic category management functions like ranging exercises, space planning and product flows.
Develop strong relationships with the Business Development Managers (BDM’s) in the CDT’s to ensure effective communication of Customer Marketing strategies and tactics within the CDT scope of responsibility.
Data Collation & Analysis
Commercial & Business Planning Process
Customer Development Administration
Bi-Monthly Analysis of and Portfolio recommendations
Space Planning recommendations
POP Management
Manage all aspects of POP, orders, freighting, quotes, quantities and payments.
Regional spend collation and tracking by country and Manufacturer
5Ps of POP
5Ps by Retail Environment
Indirect Trade Mapping (Project - Mozambique)

Consumer Products - FMCG:Customer Services Manager From 1994 To January 2004
Customer Service Supervisor
1999 to January 2004

Same as previous position
Supervising the Customer Service Department.
Analyze client needs. To enhance the services provided by the company.
Resolve problem areas within the department.
Compose Corporate Business Reviews.
Provide ongoing training on our pricing/sales information systems.
Evaluate staffs performance and inform the Company accordingly.
Advise suppliers in terms of EDI regulations.
Been involved in certain company projects such as,
The Sales & Budgeting system, as well as The Networking System.
Worked on the CRM system together with Imperial Online.
Responsible to updating and maintaining the CRM system for all users.
Handling Queries and sorting out problems

Customer Service
1997 to 1999

Running reports on our in-house program.
Price checking & matching.
Maintain our product and customer masters.
Processing deals and pricing onto the system.
Checking pricing and sales figures for all twelve branches.
Presentations / Reviews / Graphs.
Filing and general office admin.
Supplying manufacturers and internal branches with weekly, daily and monthly sales figure, return and out of stocks.

Telesales Supervisor
1995 to 1997

Same as above
Liaisons with managers regarding promotions new product listings.
Liaisons with manufacturers regarding new product and promotions.
Product launches.
Checking daily reports and ensuring that all stock was delivered on time.
Supervised the telesales department +/- 14
Set targets and checked daily tonnage.

1994 to 1995

Cold Calling.
Taking orders telephonically.
Processing orders onto computer system.
Following up of orders and keeping back-orders.
Liaisons with warehouse and transport departments in order to deliver products sufficiently.

Ekurhuleni (East Rand)
Ekurhuleni (East Rand),Johannesburg (Incl. Northern Suburbs),Tshwane (Pretoria)
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