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Address:
2 Arbroath Road, HQ Bedfordview, 2008, South Africa.
Tel: (011) 970 3166
Email: unique@unique.co.za

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Sales / key Accounts Manager

Candidate: 37197
Available: Available
Location: eThekwini (Durban)
Gender: Female
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Sales / key Accounts Manager
R25000- R35000
Immediate
White
51
37197
Diploma
Finance for Non-Financial Manager

N3:Secretarial subjects
National Diploma in Public Relations & Communications:Communication, writing skills, journalism, public relations
Professional Selling Skills:Selling skills
Diploma in Advanced Franchise Management:Franchise management
Diploma in Finance for Non-Financial Manager:Finance
Project Management:Project Management
Grade 12:
MS Access,MS Word,MS Publisher,Photoshop,Microsoft,MS Excel,MS Explorer,MS Outlook,MS PowerPoint,Windows XP,SAP,Corel Draw,Windows 2000,Windows 7,Cisco,Pastel Basic,Wifi,Internet Marketing,IBM,E-Mail,Internet,MS Projects,Cellular Phones,ISDN,Ms-Exchange,Windows (basic)
ICT - Telecommunications:Key Account Manager From 2015-02 To Current
Duties
  • To effectively position Vox Telecom as being the definitive supplier of knowledge, products, solutions and services within the telecommunications industry.
  • Vertical and horizontal account analysis and penetration to ensure that all possible product / solution opportunities in existing and associated accounts are explored.

Present a comprehensive architectural strategy plan of each account and the respective overall base.  This plan includes:

  • Decision makers
  • Understanding of the business and their partners
  • Group and associated companies
  • Competitors / Current vendors
  • Cross-selling / growth opportunities

Ensure there is a relationship forged with every level / role player
Presentations at all levels of management
Threats / competitor / consultant influences that may cause the customer to cancel
Contract and traffic management
Facilitate user groups, roadmap / workshop sessions, general function attendance, retention management, ensuring that Vox are partnering in a consultative role.
Constant monitor of renewal dates, overflow, quarterly project plan and analysis, industry trends, debtors and technical interaction and involvement.
To consistently meet set net of churn growth targets
Attend product training sessions
Making accurate, cost calculations, and providing customers with quotations.
Recording sales and order information and ensuring all paperwork relating to sales is kept up-to-date
Processing orders with logistics, tracking ETA and feeding back to clients
Engagement for tender responses via local and national bid offices. Processes to be followed and delivered as per company standard
Maintaining and developing relationships with existing customers via telephone calls, e-mails and visits

  • Liaising with Technical team and project team pertaining to customer’s requirements in terms of installations
  • Comply to company processes and procedures
  • Administration duties:
  • Maintaining CRM: MS Dynamics
  • Account Plan Formulation
  • Quotations: Voxal (internal system)
  • Tracking projects and issues: TRAX (internal system)

Information and Communications Technology (ICT) Services Companies in South Africa.:Account Manager From 2013-08 To 2014-11
Duties

Assessing new, potential business

Qualify Lead - understanding the customers’ needs

Qualify Opportunity

Making accurate, cost calculations, and providing customers with quotations.

Recording sales and order information and ensuring all paperwork relating to sales is kept up-to-date

Responding to client queries

Updating of sales tracker for processing orders.

Processing orders with logistics, tracking ETA and feeding back to clients.

Engagement for tender responses via local and national bid offices. Processes to be followed and delivered as per company standard.

Responsible for building relationship and trust with the client

Ensure Value add to the client

Ensure the resources, product and services are delivered to the client

Ensure client satisfaction

Track and manage sales pipeline

Comply to company processes and procedures

Responsible for building and maintaining relationships within Gijima’s  various departments to ensure smooth transactions with suppliers and clients

Finding synergy between Gijima and Suppliers/Distributors, to be able to build competitive advantage for the client

Maintaining and developing relationships with existing customers and suppliers via telephone calls and e-mails.

Gathering market and customer (potential client) information and providing feedback on future buying trends.

Keep updated on technology trends and roadmaps


Computer - IT:Channel Manager From 2011-07 To 2013-07
Duties

The complete Channel Management of IBM Business Partners within Central, East and West Africa (CEWA)

Meeting with IBM Business Partners and ensuring that their customers are correctly and timeously supported by IBM

Introducing the value of ISA to various Business Partners, in order to promote IBM Service Level Agreement Contracts and Value Added of EPD to the Business Partners

The evaluation of the business relationship between IBM and Business Partners

Understanding the Business Partners needs

Provide and perform training on ISA (Maintenance Agreement), to Business Partners

Assessing new, potential business

Provide assistance to Business Partners, in securing new business

Introducing the value of an ISA to the Business Partners

Meeting with all IBM Business Partners and growing the relationship between IBM and EPD International

Provide the resources; product, services and solutions to the BP to customer = ISA Agreement (SLA)

Understanding the customers’ needs together with the Business Partners

Finding synergy between IBM/EPD and BP, to be able to build competitive advantage against other products.

Ensure that all ISA requests, pricing, proposals, follow-ups etc. are submitted to the relevant parties.

To understand the market, key issues, trends, technology developments and their impact on the BP’s

To leverage resources where appropriate to improve the probability for winning business within the channel

Create direct strategic relationships with senior decision makers

Assisting with the BP’s sales objectives

Drive revenue through collaboration with IBM territory managers and Operations team.

Negotiating annual trading term agreements

Leverage business generated by BP’s with end customers

Build, maintain, and forecast a territory pipeline of opportunities in accordance with sales management guidelines

Identify grow and forecast all revenue

Conduct quarterly sales performance reviews, coach and counsel the BP's day to day for their professional growth

Ensure total BP’s and end customer satisfaction

Attend and collaborate Promotional activities and product launches

Planning of business meetings/trips cycle with the BP’s

Booking of flights and accommodation for visits to BP’s


Provides internet, hosting, email, security and voice solutions to businesses and home users.:Accounts Manager From 2010-06 To 2010-11
Duties

Establish and maintain relationships with key accounts

Establish and maintain a personal framework to ensure new business is generated

Monitoring of competitors and market

Attend Promotional activities and product launches

Track and manage sales pipeline

Comply to company processes and procedures

Keep updated on technology trends and roadmaps.

Making accurate, cost calculations and providing customers with quotations.

Responding to client queries


Leading provider of digital cameras, digital SLR cameras, inkjet printers & professional printers for business and home users:Sales Manager From 2008-05 To 2009-03
Duties

Provide product knowledge to staff

Managing x13 staff

Setting of sales objectives

Initiating and formulating incentives

Train staff on improved customer service

Setting and maintenance of targets

Route lists

Negotiating pricing structures and deals

Negotiating annual trading term agreements

Key account management and development

Promotional activities and product launches

Managing stock levels

Establish and maintain personal sales guidelines and procedures

Establish and maintain relationships with key accounts

Establish and maintain a personal framework to ensure new business is generated

Generation of Weekly Sales Reports

Handling client complaints and queries on invoices

Compilation and submission of Quotations and Proposals

Price Negotiations

Handling client service calls and maintaining client records

Monitoring of competitors and market Nationally and Internationally

Negotiating the best deal for company

Liaison with clients at all management levels,

Client Training

Providing technical advice to customers


Commercial printer:Sales & Marketing Manager From 2004-04 To 2005-05
Duties

Marketing the company

Customer events planning

Public Relations and communications

Negotiating pricing structures and deals

Negotiating annual trading term agreements

Monitoring of competitors and market Nationally and Internationally

Negotiating the best deal for company

Liaison with clients at all levels, including senior management level

Managing stock levels

Setting and maintenance of targets

Establish and maintain personal sales guidelines and procedures

Establish and maintain relationships with key accounts


Telecommunications:South African Dealer & OEM Channel Manager From 2002-03 To 2004-07
Duties

The sales within the channel (Channel Partners)

Monitoring the dealers and training for: Internet: ADSL, ISDN, Broadband, Fax to e-mail

Training to the partners

Product exposure

Handling queries

Assisting with client deals and negotiations


Telecommunications:Key Account Manager From 1998-07 To 2002-03
Duties

Clients: MacSteel International; Deloitte & Touche; PWC

Managing the client base

Preventing churn

Handling queries and problem solving

Building strong relations between client and Vodacom brand

Training to clients

Managing of product launches and seminars to clients

Liaison with clients at all levels, including senior management level

Responsible for South Africa, Central East and West Africa

eThekwini (Durban)
Ballito
English
Afrikaans,Portuguese
Yes
eThekwini (Durban)
Divorced
Available
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