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2 Arbroath Road, HQ Bedfordview, 2008, South Africa.
Tel: (011) 970 3166

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Software Developer

Candidate: 489696
Available: Available
Location: Johannesburg (Incl. Northern Suburbs)
Gender: Male
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Software Developer
R15000- R45000
30 Days
Business Management

Excel intermediate,Powerpoint,Microsoft Access,MS Excel,MS Explorer,MS Outlook,MS PowerPoint,Typing 70 w.p.m,Website Content Management,SEO,Web parts Catalog,SharePoint End User L1,Ms Office,Computer Literate,Vlookup,MS Access,MS Word,MS Visual Basic,Virtual PC Softwares,VB,Computer hardware skills,Pivot Tables,Word,Communication skills,Excel proficient,driving,WordPress,Microsoft Office,Web design,Google Analytics,Facebook Ads,computer litaracy,MS Sharepoint,Advanced excel,MS Publisher,Typing 60 wpm,Microsoft,ITIL,AS400,Jira,MICROSOFT EXCEL ADVANCED,listening,Business Development,Adobe Reader,E-Mail,Internet,MS Projects,Visio,Google Adsense,MICROSOFT OFFICE SUITE,Microsoft Power Business Intelligence,System Administration,IT service support,Google Chrome,AS 400,HTML,MS Visio,PowerBI,IBM,HTML 5,Microsoft Word,Learn Quickly at any new program
Commercial custom electronics design and integration company:Support Management From 2016-01 To 2016-05

Core Function: Management of telesales agent manage agents production and workload, Manage

customer expectations, requirements, relationship, Manage quality of calls,  deliver on set targets,

Management reporting on campaigns, recruitment of suitable sales staff, contract management,

provision of sales training and mentoring to staff

Greatest Learning: Exposure to a completely different environment, which taught me how to manage both internal and external relationships, and expectations, learned the value of human capital.

Key achievements: None

Financial Services:Systems Specialist From 2016-09 To Current

Title: SharePoint Developer / Manager / Content Owner/ Content Developer / ServiceNow Expert
Date: Current
Core Function: SharePoint Developer / Manager / Content Owner/ Content Developer / ServiceNow Expert
Ensure delivery of a content-driven, interactive user platform via SharePoint, creation of automated content,
Solution based on the requirement of data Centre staff/management, providing analytics via ServiceNow and
Generating automated reporting and live real-time dashboards for consumption.
Key achievements: SharePoint team site implementation fully functional within two month period, automated 90% of previously manual capture items used on a daily basis, streamlined user flow to access all content within SharePoint, exposure to new technologies like SharePoint, InfoPath, Nintex, web parts, HTML5, C#, ServiceNow, being able to apply my creativity to the department.


Title: Data Centre Operator
Date: 2016/09/14 to 2017/01/03
Core Function: Providing support to business units, investigating troubleshooting errors, installation of
physical hardware infrastructure, installation of connectivity components on physical infrastructure
components, physical decommission of infrastructure devices, management of incidents and changes on
Service-now, ensuring that procedure is meticulously followed
Greatest Learning: Exposure to different areas of information technology learning new platforms of technology and infrastructure components
Key achievements: Afforded the opportunity to create internal Data Centre Share Point team site



IT Solutions:Director - SMME From 2012-07 To 2015-11

Core Function: business growth, maintaining and growing all aspects of SMME, financial reporting,

marketing, stock management, staff management, business relationship management, preparation of

RFQ & RFP, design, test, implement solutions offered to clients.

Greatest Learning: I gained from operating a business is the exposure to the different segments that are involved in daily, weekly, monthly operations, learning and later selling website design, designing and retailing automated templates, store management experience gained.

Key achievements: Microsoft business Partner, HP Business Partner, Lenovo Business Partner, SMME winner of funding 2013, Certificate in business management


Investment :Monitoring Manager / Data Centre Manager From 2010-05 To 2012-06

Core Function: Creation of monitoring department, implementation of in-depth monitoring of

infrastructure specifically telecoms components, ensuring that maximum uptime is achieved through

proactive monitoring, ensure team meets escalation times, ensuring effective communications with

stakeholders is achieved during an incident occurrence, vendor management, building process and

procedures for area, building team efficiency and sustainability, ensuring change management process is

adhered to, creating new standard operating procedures to build effective and lasting Standard operating

Guide, cost analysis and reporting, ensuring that data Centre schematics are updated regularly.

Greatest Learning: Afforded the opportunity to manage a team and shaping a department that previously never existed.

Key achievements: Creation of internal monitoring department from greenfield, shaping team members to achieve their full potential


Title: ISeries Technical Supervisor & Data Centre Supervisor

Date: 2010/05/14 to 2011/01/31

Core Function: Managing daily operations from a technical aspect within the AS 400 environment,

managing the countrywide data Centre’s, ensuring hardware concurrency with industry standards,

achieving maximum uptime, vendor management, project management, cost control, presenting new

hardware enabling business enhancement, ensuring one operating standard across multiple data Centre

Sites’, ensuring the load of the data Centre equipment is Always balanced.

Greatest Learning: This being my management position was at times challenging but through the continuous learning from existing managers and perseverance, it proved to be one of the greatest experiences ever had.

Key achievements: Ensured adherence to standard operating model across all data Centre sites implemented and oversaw the removal of redundant cabling across core data Centre sites.


Banking:Iseries Card Systems Administrator From 2008-05 To 2010-04

Core Function: systems overall maintenance and accountability, installation of new hardware
components, backup maintenance & scheduling, monitoring, project management, 3rd level user
support, software installation & maintenance, monthly System activity reports, peripheral component
Management, SLA maintenance with 3rd party vendors
Greatest Learning: Exposure to the banking system in a more senior role, greater opportunities to learn and grow
Key achievements: Successfully migrated redundant technology onto a newer platform, automated backup process incorporating email and mobile messaging notifications.


Title: AS400 Operator
Company: Hyphen Technologies – First national Bank Corporate
Date: 2005/11/14 to 2008/11/03

Core Function: System maintenance, backup scheduling and execution, monitoring of 6 core systems
Health Ensuring availability of production, development & core component servers Backup scheduling
and maintenance using BRMS monitoring & scheduling batch job, systems IPL FTP transfers,
Large batch cheque printing
Greatest Learning:  Allowed to be innovative, learning IBM skills, exposure to corporate technology structure
Key achievements: Streamlined process using the technology available minimized overall paper usage created in the monthly process.
Enhancement to existing manuals and guides that make up overall standard operating guide


Title: Internet Banking Consultant
Date: 2004/11/14 to 2005/10/03

Core Function: To provide customer care to clients experiencing technical challenges whilst using the
Internet banking platform
Greatest Learning: Learning the core fundamentals of information technology troubleshooting, employing troubleshooting skills such as running trace routes, internet browser compatibility settings definitions, and platform in-depth knowledge
Key achievements: Being trusted as second in charge of the team trusted with completing quality assurance requirements

Title: Lost And Stolen Card Consultant
2004/08/14 to 2004/10/03

Core Function: Cancellation of  lost or stolen banking card products doing so in an efficient time-saving
manner, but not compromising on attention to detail
Greatest Learning: learning inner workings of combating fraudulent mechanisms criminals deploy on unassuming clients, strengthening relationships with the fraud department
Key achievements; Innovated a new way of locating customers within the existing platform, this minimized time in locating client on the system and deterring criminal activity on stolen cards


Title: Credit Card Authorizations Consultant
Date: 2003/12/14 to 2004/08/03

Core Function: Delivering prompt and efficient service to merchants requiring authorization on credit
Cards processed at an FNB merchant device.
Greatest Learning; Gaining technical knowledge of merchant devices, building strong relationships with the forensic department to assist in combating credit card fraud
Key achievements: Internal Awards for various achievements

Banking:Credit Card Authorizations Consultant From 2003-04 To 2003-12

Core Function: Delivering prompt efficient services to merchants requiring authorization on credit card
Greatest learning: Honing the ability apply logical and business-focused decisions based on system data received at the same time applying attention to detail
Key achievements: None

Johannesburg (Incl. Northern Suburbs)
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