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2 Arbroath Road, HQ Bedfordview, 2008, South Africa.
Tel: (011) 970 3166

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Administrator, PA, secretarial, JNR bookkeeper, credit controller, switchboard, administration manager, account assistant

Candidate: 499186
Available: Available
Location: Ekurhuleni (East Rand)
Gender: Female
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Administrator, PA, secretarial, JNR bookkeeper, credit controller, switchboard, administration manager, account assistant
R10000- R20000
Pastel Partner

10 (grade 12):English, afrikaans, business studies, CAT, hospitality, Math lit, LO
Lan,JavaScript,Cisco,Routers,Facebook Ads,CRM,Sophos,Windows 10,computer litaracy,Reconciliations,Data capturing,MS Sharepoint,HyperV,Microsoft Office,Micro Soft Office,HTML,Pastel Payroll,Pastel Basic,Wifi,Internet Marketing,Fireworx,Music,Microsoft Word,Google Chrome,Learn Quickly at any new program,Microsoft package,Basic Accounting System,Canva,VIP HR Premier System,Sales,Excel,MS Excel,MS Explorer,MS Outlook,MS PowerPoint,TCP/IP,CCTV,PABX,SLA,Adobe Flash,Social Media,Apple,Pastel Partner,POS Systems,hyper v,Excel intermediate,SharePoint End User L1,Ctrack tracking system,Front Office,Powerpoint,window basic,Google Maps,CRS Payroll & HR,basic,MS Word,MS Schedule,Pastel,Java,Quickbooks,Console,Hardware,Communication skills,MAC,Ms Office,Computer hardware skills,Research,Project Administration,Filling,Computer Literate,Planning,Organising,Word,Communication,Customer Service,Photoshop,Tracking containers,Typing 60 wpm,VIP Payroll,Wan,Linux Administration,Microsoft,Visibility,Cisco Basic,Pastel Accounting,Cloud Hosting Services,QuickQuote - TIA,LTE,LinkedIn,Team Orientated,Project Planner 365,Faxing,Palpay,Drop box,Problem solving,E-Mail,Internet,MS Projects,Cellular Phones,Windows (basic),E-Pos,Anti-Virus,Adobe Reader,Database Administration,Windows,Till operator,System Administration,IT service support,call center,Quickbooks payroll,MICROSOFT OFFICE SUITE,listening,Twitter,Marketing,Dancing,time management,Telematics /GPS
Information technology and services :Helpdesk coordinator From 2016-06 To 2018-06

Temp work: (30/11/2017 till 14/03/2018)
• quoting clients on hardware or software
• quoting clients on networking
• ordering hardware
• printing delivery notes
• cloning invoices and billing hardware to clients
• cloning invoices and billing networking to clients


Normal duties:
• schedule technicians on site to adhoc clients / move SLA appointments if need be
• scheduling technicians to collect or deliver or install hardware for adhoc or SLA customers
• scheduling outsourced technicians on site tp adhoc or SLA clients
• operating the switchboard
• contacting clients to inform them about scheduled appointments and emailing clients the discussion as well with updates
• assigning tasks to designated departments - support desk technicians individually – using an app called CRM (help desk app) that clients log calls and we assist accordingly
• follow up on techs work daily - tickets pending / not updated after 24hrs / urgent logs not done - monitoring techs tickets individually in a sufficient time
• update leave requests of staff members
• email / call all clients that is required to be updaed on SLAs sxheduled
• check if any re-assign request need to be moved to the relevant technician and do so accordingly. • updating own tickets
• meeting minutes
• giving feedback to each designated technical manager / supervisor on each techs behaviour) - field tech, permanent on site (in-house) tech, support desk
• booking hardware (creating ticket amd assigning it to relevant tech to fix / evaluate / report issuses, etc... on the support desk and once complete assign to relevant tech to deliver back to client once complete (this sort of ticket only happened when field tech did not have time or was not able to fix on site)

Information technology and services :Account assistant and credit controller From 2014-06 To 2016-06

• filing 

• assist accountant where required

• ordering of stationary 

• dealing with suppliers  (credit controller)

• ordering stock/ hardware 

• taking calls / leaving messages 

• quoting 

• scheduling - SLA & adhoc for technicians and cabling installations

• communicating with clients 

• emails - suppliers / techs / customers / inhouse support

• submitting cedit applications

• general admin

• run errands

• attend training

• taking minutes for all meetings - accounts, management, technical, staff (general)

Merged with Sevenc Computing 

Packaging:Front desk reception and administrator From 2013 To 2014

• front desk reception / switchboard

• answering calls - transferring/ taking messages

• quickbooks - delivery notes, invoices

• quoting

• ordering

• meeting and greeting clients

• meeting minutes

• filing

• assisting marketing manager

• assisting financial manager

• assisting director/ owner

•assisting with stock count / receiving stock

• emails - clients / suppliers and staff

Ekurhuleni (East Rand)
Ekurhuleni (East Rand)
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