Position Purpose To coordinate the activities and requirements associated with the Front Line desk through the application of the administrative and receptionist duties and execute sequences associated with communication, planning, prioritising and organising of critical, confidential and important bookings of meetings. Outputs Ensure that the front desk is appropriately managed, professional and clean at all times; Monitor and manage visitors at the front desk; Ability to conduct oneself in a professional manner to all visitors and callers at all times; Screen important calls; Enhance, organise, facilitate and manage external, internal calls and messages from visitors; Coordinate boardroom meetings and provision for them as indicated by requesting units; Provide secretarial support in terms of administration of records, collecting and forwarding the correct information to staff; Assist and support other stakeholders and municipalities with information on their queries; Establish independent reporting mechanism in respect of front line tasks; Assist access control for entry into COMPANY office Support all units for logistics required for conference; Any other responsibilities as may be assigned from time to time. Stationery Stock : Issue stationery to Staff; Responsible for the incoming and outgoing stationery; Keep spreadsheet records of each staff for Stationery used every month; Keep the filing for the stock used by staff, every month. Travell: Liaise with the Travel Desk at National Co-ordinate for travelling for the staff and the Provincial Executive Committee Position Challenges Ability to handle difficult callers; Strong interpersonal relations; When I have to balance the Spreadsheet for Stationery that I wasn’t trained to do. Doing something that is not part of the Receptionist Job Description and don’t get paid for doing it. Qualifications & Experience: Matric Working Conditions: Work in a typical office work environment. May be expected to work overtime Skills Required: Planning and time management Computer literate Knowledge: Microsoft office 2007 Key office Administration & Business Communication Skills Behaviours Required: Responsive Must have customer relations competency; Multi-tasking Innovative Dynamic Excellence Core behaviours: Consultative and informed Customer service orientation High integrity ethics Persuasive and influencing Relationship building Team player Required behaviours Customer service orientation Good verbal and written communication skills; Strong interpersonal relations; Ability to handle difficult callers; Ability to screen information for sensitivity; Ability to screen calls and prioritise accordingly; Ability to provide basic information to callers.