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Training & Service Technician-Ekurhuleni (East Rand):

Job Number: 50968

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Training & Service Technician
MS Access,MS Excel,MS Explorer
Ekurhuleni (East Rand)
JOB PURPOSE: Provides specialist on site product training to customers. Conducts research & development, inspections and assessments as per the business requirements. JOB FUNCTION Plan, schedule and execute training according to customer requirements Revise and update Company training manual as and when required Monthly training report is compiled and distributed Training administrative documents are updated and training certificates captured/distributed within 24 hours of training intervention At least 15 to 20 training sessions are completed per month Plan and schedule on site visual and dimensional inspections on Company Equipment Conveyor inspection when required Compile and submit inspection report, with recommendations, after each inspection R&D on Company equipment to ensure continuous improvement, compile and distribute R&D reports All client requests are responded to within 24 hours All expenditures are reconciled by due date and customer information is captured/updated on the Company database Demonstration of Company equipment to customer satisfaction and attendance/participation at exhibitions as discussed with Manager Market research is conducted and reported upon in designated areas, presentations are delivered to customer as required and opportunities are supported with point of sale material Compliance with relevant legal and statutory requirements QUALIFICATION & REQUIREMENTS Qualified Fitter Train the Trainer Certificate (an added advantage) At least 3 years’ experience in a technical and / or mining environment Displays an understanding of the company’s products and pricing in relation to job output Displays knowledge of the practical application of engineering science and technology Shows learning and development skills and acts with confidence in area of expertise Customer focused, good communication skills, displays high quality work standards and can build strategic working relationships Proficient in MS Office.

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Qualified Fitter Train the Trainer Certificate (an added advantage) At least 3 years’ experience in a technical and / or mining environment

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