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Claims Administrator-Ekurhuleni (East Rand):

Job Number: 51446

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Claims Administrator
E-Mail,MS Excel, MS Outlook, MS Power Point, MS Word
Ekurhuleni (East Rand)
1.Claims: •You will be responsible to handle claims for those clients allocated to you. •Assist with other claims when staff on leave or sick leave. •You will do a full claims administration function. •Duties include registration of claims, collection of claims documents from clients, forwarding all relevant docs to insurers, liaise with Assessor, ensuring claims progress as quickly as possible in order to finalize, liaise with client on regular basis to keep them informed of the progress, advise the AE if anything holds up the claim and he needs to assist. •Any claims problems and or repudiations must be brought to the attention of the AE for the client. •When short staffed due to leave and sick leave periods to assist with other open claims to ensure the clients receive the required service and claims are under control. 1.Underwriting: •You would be required to assist with underwriting from time to time. •Underwriting function will include endorsements, confirmation of cover letters, handling of client enquiries, correspondence with insurers, etc. •Build up solid relationship with clients whom you deal with. •All underwriting to be done in terms of FAIS. •Make use of CIMS3 system and to ensure that all client’s policies are loaded on the system and underwriting done on the system. 2.Marketing: •Sell product/services to potential clients you come into contact with in your daily life. Ask for opportunities to quote. •Hand out the companies Brochure to potential clients. 3.General: •Ensure all administration is done in terms of FAIS and company policy. •Handle client queries effectively and efficiently. •Filing of all Policies on Server under relevant Section and all correspondence on Server/Outlook and hard copy in File.

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They need to have experience in commercial, HCV, GIT and personal claims. If they have insurance qualification and RE that will also be an advantage to the candidate.

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