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15 x Call Center Agents-Johannesburg (West Rand):

Job Number: 51697


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Job Listing
51697
Temp
15 x Call Center Agents
Email,Internet,Microsoft,MS Excel,MS Outlook,MS PowerPoint,MS Word,Windows,Windows (basic),Windows 10
Insurance
Johannesburg (West Rand)
Gauteng
Establishes insurance policies by obtaining client information; determining eligibility; maintaining database. Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information.Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers' needs, clarify information, research every issue and providing solutions. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes sales and organization mission by completing related results as needed.

To apply immediately for this position click here: http://www.unique.co.za/candidate_registration_1.aspx?JobID=51697&referrer=Unique

Insurance industry Call center experience Full computer literate Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
Call Center
Any
Pending

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